Question 1

What is Nekt?

Accepted Answer

Nekt is a context platform for AI agents. It connects your systems, stores your data and its history in one governed warehouse, records what every number means, and serves it to Claude, ChatGPT or any agent through a single governed MCP. Your team can use the same data through SQL and an API.

Question 2

How does pricing work?

Accepted Answer

You pay in Nekt credits: one credit per run of an extraction, transformation or destination. We don’t charge for rows, execution time, number of connectors or user seats. Failed runs are free.

Question 3

What can I do with Nekt?

Accepted Answer

Connect 300+ sources: SaaS apps, databases, spreadsheets and webhooks. Transform data with SQL, Python or PySpark. Every pipeline is scheduled and versioned. Keep the history of every change, so last quarter’s numbers stay answerable. Write down what your metrics mean in the context graph, so every agent uses the same definitions. Serve it all to agents through the MCP, and to apps through the Data API. Send data back to your CRM, ad platforms and other tools.

Question 4

What does Nekt replace?

Accepted Answer

Your ingestion tools (Fivetran, Airbyte, custom connectors), your orchestrator (usually Airflow), your warehouse (BigQuery, Snowflake, Redshift) and your reverse ETL (Hightouch, Census). It doesn’t replace BI tools like Looker Studio, Metabase or Power BI, or automation tools like n8n. It feeds all of them.

Question 5

How do I get started?

Accepted Answer

Create a free account at app.nekt.ai and connect your first source in minutes, or let your agent set it up through the Nekt MCP. If you’d rather have a walkthrough, book a demo with the button below.

Question 6

Where is my data stored?

Accepted Answer

On Nekt Cloud by default, so you don’t need your own warehouse. If you prefer, Nekt can run in your own GCP or AWS account.

Question 7

Who can access my data?

Accepted Answer

Only the people and agents you allow. You set Manager, Editor or Viewer access for people and groups, give each agent its own scoped token, and review everything each agent ran in the audit logs.

Question 8

What happens to my data if I cancel?

Accepted Answer

Your data stays available for export for 90 days after you cancel.

Question 9

Is Nekt secure?

Accepted Answer

Nekt is SOC 2 Type II certified, with independently audited security controls. See the details in our Trust Center.

Question 10

What are your support hours?

Accepted Answer

Our primary support hours are 6 AM to 5 PM Pacific Time, Monday through Friday.

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